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Description
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Care Instructions & Materials
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FAQ
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Shipping & Returns
Description
These adorable catnip toys are perfect for introducing your kitty to the enchanting world of Catnip. We’ve added a few lentils for weight, making these catnip toys just right for batting, pouncing, and carrying around.
Care Instructions & Materials
Materials
Non-pilling polar fleece, lentils
Care Instructions
Wipe with a damp cloth and dry thoroughly. Replace if damaged.
FAQ
Is valerian root safe for cats?
Yes, valerian root is safe and non-addictive for cats. It acts as a natural stimulant for play, or in other cats, it has a calming effect.
At what age can cats use catnip?
Your floofy friend can have catnip at any age; however, the relaxation or playfulness might not be produced until they are older than 3 - 6 months.
Are these toys suitable for kittens?
Yes, kittens can use these toys thanks to their small size. In fact, they might appreciate them more!
Shipping & Returns
All apparel and accessories sold in our Vancouver Boutique and on our website are curated with love. We carefully select brands that value natural materials, quality craftsmanship, and attention to detail. Because of that, we are confident that you will be satisfied with the quality of everything we carry.
However, if something is not exactly what you were looking for, we are more than happy to accept returns within 14 days of delivery date, as long as the items are in their original condition, unused, and with tags still attached.
Due to health and safety concerns, we are unable to accept returns of blankets, toys, or individual poop bag rolls.
Please note:
- We do not issue refunds for products that are not returned or products returned after 14 days from the delivery date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
- All returns require an authorization number for processing. For the authorization number, please email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 14 days of the date of purchase for apparel:
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
- Items on sale or promotion are considered final sale.
If you have any questions or concerns about any product purchased from us, we are always more than happy to assist you through our live chat or by email at: info@nhvnaturalpetproducts.com.
