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Description
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Care Instructions & Materials
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FAQ
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Shipping & Returns
Description
Each time your furball plays, the irresistible scent of catnip is refreshed in these Krazy Kitty Catnip Mice, turning play sessions into a never-ending battle between them and this toy.
Care Instructions & Materials
Materials
Non-pilling polar fleece, signature catnip
Care Instructions
Wipe clean with a damp cloth and dry thoroughly. Replace if damaged.
FAQ
What is this toy made of?
This toy is made of a non-pilling fleece, so it will last longer than pilling varieties for your fur kid's toughest bites, swats, and kicks.
What makes this mouse toy different than others?
This toy is weighted and shaped like a real-life mouse, inspiring your fur kid to hunt like their ancestors. Just toss it to get them started!
What are the effects of catnip?
Catnip affects all cats differently! For most cats, it produces a euphoric, non-addictive sensation for them. They typically love to roll around on top of it, or sometimes they become very relaxed.
Can kittens use catnip?
Yes, catnip is non-toxic and non-addictive. However, kittens younger than 3 to 6 months are usually not affected by catnip. They will appreciate it when they're older, however!
Shipping & Returns
Return My Order:
At NHV Natural Pet Products, we are confident that you will be satisfied with our high-quality herbal supplements. As our products are natural herbal remedies, they take time to make a difference in your pet’s health. Herbal supplements are meant to support and help the body function better, and being pure plant extracts, they need time to make a difference. Please note that supplements are not intended to treat disease or ailments and are meant to support the body.
We will happily credit your account for any sealed items. Please note that opened/ used items are not eligible for a refund.
NOTE: International orders, outside of USA and Canada, are not covered in the return policy and are therefore nonreturnable and nonrefundable.
Details of refund for sealed items:
- The full purchase price (minus shipping costs and 15% restocking) when your product arrives at our warehouse.
- We do not issue refunds for products that are not returned or products returned after 60 days from the purchase date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
All returns require an authorization number for processing. For the authorization number email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 60 days of the date of purchase.
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
FOR USA Returns
Please return to: 6991 South 400 West, Midvale, UT 84047-1012
ADDRESS CANADIAN RETURNS TO:
Attention Returns, NHV Natural Pet Products, 1574 W 6th Ave, Vancouver, BC V6J 1R2
ALL SALES, INCLUDING BLACK FRIDAY AND CYBER MONDAY SALES ARE FINAL AND NOT ELIGIBLE FOR RETURN
