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Description
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Shipping & Returns
Description
Finally, a bone that is better for your dog and the planet!
The BetterBone SOFT Classic is the gold standard in sustainable pet care. Unlike traditional chews made from harsh nylon or chemicals, BetterBone is crafted from natural ingredients. This "SOFT" density version is specifically engineered to be gentler on teeth and gums.
Its unique trident shape features three distinct ends for chewing, making it easy for dogs to hold between their paws. It’s the perfect solution for teething puppies, senior dogs with sensitive teeth, or any "light" chewer who loves a satisfying, safe crunch.
Dental Health Support
The unique shape and textured ends help clean teeth and massage gums, reaching those hard-to-get back molars during play.
Hypoallergenic & Safe
With only two ingredients, this chew is a fantastic choice for dogs with food sensitivities or allergies to common animal-based chews.
Soft Touch Density
Specifically balanced for puppies and seniors to prevent tooth fractures while still providing a satisfying chewing experience.
The Better Alternative to Nylon & Rawhide
While nylon bones can be too hard and rawhide can cause digestive blockages, BetterBone provides a safe, non-toxic, and digestible flaking alternative. The industrial-grade molding ensures the bone stays intact for long-lasting use without the risk of splintering. Extra peace of mind while focusing on enjoying the moment together with your pup is what every home should feel like.
More Health & Adventures, Less Waste!
No need to stress about sharp splinters or chemicals. Our BetterBone SOFT is made for real-life chewing and cleans up beautifully in the dishwasher. Tougher than standard soft toys and safer than nylon, it’s a dependable everyday essential for your happy, healthy dog.
Shipping & Returns
All apparel and accessories sold in our Vancouver Boutique and on our website are curated with love. We carefully select brands that value natural materials, quality craftsmanship, and attention to detail. Because of that, we are confident that you will be satisfied with the quality of everything we carry.
However, if something is not exactly what you were looking for, we are more than happy to accept returns within 14 days of delivery date, as long as the items are in their original condition, unused, and with tags still attached.
Due to health and safety concerns, we are unable to accept returns of blankets, toys, or individual poop bag rolls.
Please note:
- We do not issue refunds for products that are not returned or products returned after 14 days from the delivery date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
- All returns require an authorization number for processing. For the authorization number, please email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 14 days of the date of purchase for apparel:
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
- Items on sale or promotion are considered final sale.
If you have any questions or concerns about any product purchased from us, we are always more than happy to assist you through our live chat or by email at: info@nhvnaturalpetproducts.com.
