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Description
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Shipping & Returns
Description

A meaty reward that stands up to the challenge!
The BetterBone TOUGH Beef brings the same durability as the Classic, but with an added all-natural beef infusion. Designed for food-motivated "power chewers," this bone will keep your dog engaged for hours.
The unique trident shape is specifically designed to be easy for dogs to hold and manipulate, while the "Tough" density ensures it won't break down quickly under heavy jaw pressure. It’s the perfect non-toxic, delicious alternative to traditional nylon bones or messy rawhide.

More Flavor & Adventures, Less Waste!
No need to stress about chemical smells or messy carpets. Our BetterBone TOUGH Beef is made for real-life power chewing and provides a delicious, clean experience. Tougher than standard chews and tastier than plastic, it’s a dependable everyday essential for your pup.
Shipping & Returns
Return My Order:
At NHV Natural Pet Products, we are confident that you will be satisfied with our high-quality herbal supplements. As our products are natural herbal remedies, they take time to make a difference in your pet’s health. Herbal supplements are meant to support and help the body function better, and being pure plant extracts, they need time to make a difference. Please note that supplements are not intended to treat disease or ailments and are meant to support the body.
We will happily credit your account for any sealed items. Please note that opened/ used items are not eligible for a refund.
NOTE: International orders, outside of USA and Canada, are not covered in the return policy and are therefore nonreturnable and nonrefundable.
Details of refund for sealed items:
- The full purchase price (minus shipping costs and 15% restocking) when your product arrives at our warehouse.
- We do not issue refunds for products that are not returned or products returned after 60 days from the purchase date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
All returns require an authorization number for processing. For the authorization number email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 60 days of the date of purchase.
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
FOR USA Returns
Please return to: 6991 South 400 West, Midvale, UT 84047-1012
ADDRESS CANADIAN RETURNS TO:
Attention Returns, NHV Natural Pet Products, 1574 W 6th Ave, Vancouver, BC V6J 1R2
ALL SALES, INCLUDING BLACK FRIDAY AND CYBER MONDAY SALES ARE FINAL AND NOT ELIGIBLE FOR RETURN
