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Description
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Care Instructions & Materials
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FAQ
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Shipping & Returns
Description
It’s the purrfect blend of comfort, style, and durability, making it a pawsome choice for any pet guardian who wants the best for their cat.
How to Measure Your Pet for the Perfect Fit
Finding the right collar size is essential for your pet’s safety and comfort. Follow these simple steps:
Measure the Neck: Use a soft measuring tape to measure around the base of your pet’s neck where the collar normally sits.
The Two-Finger Rule: Ensure the tape is snug but not tight. You should be able to comfortably fit two fingers between the measuring tape and your pet’s neck.
Add for Length: Since our collars are measured from end to end, take your pet’s neck measurement and add two inches to find the correct collar size.
Example: If your cat’s neck is 10", a 12" collar would be the ideal fit.
Care Instructions & Materials
Materials
Rich Black Italian leather strap (1/2'' width) with a custom mix of Green and Black European crystals and silver-toned hardware.
Care Instructions
Spot clean with a damp cloth. Avoid prolonged exposure to water or harsh chemicals to preserve the leather finish and the brilliance of the crystal accents.
FAQ
Where is this collar made?
Each collar is meticulously handmade by RN Designs in the USA using imported Italian leather.
How do I choose the right size?
Our cat collars are measured end-to-end. For a 12" collar, your cat’s neck should measure approximately 10". Always add two inches to the neck measurement.
What is the “Jean” style?
The Jean style refers to the specific crystal arrangement and aesthetic designed by RN Design, known for its timeless sparkle and clean lines.
Shipping & Returns
Return My Order:
At NHV Natural Pet Products, we are confident that you will be satisfied with our high-quality herbal supplements. As our products are natural herbal remedies, they take time to make a difference in your pet’s health. Herbal supplements are meant to support and help the body function better, and being pure plant extracts, they need time to make a difference. Please note that supplements are not intended to treat disease or ailments and are meant to support the body.
We will happily credit your account for any sealed items. Please note that opened/ used items are not eligible for a refund.
NOTE: International orders, outside of USA and Canada, are not covered in the return policy and are therefore nonreturnable and nonrefundable.
Details of refund for sealed items:
- The full purchase price (minus shipping costs and 15% restocking) when your product arrives at our warehouse.
- We do not issue refunds for products that are not returned or products returned after 60 days from the purchase date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
All returns require an authorization number for processing. For the authorization number email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 60 days of the date of purchase.
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
FOR USA Returns
Please return to: 6991 South 400 West, Midvale, UT 84047-1012
ADDRESS CANADIAN RETURNS TO:
Attention Returns, NHV Natural Pet Products, 1574 W 6th Ave, Vancouver, BC V6J 1R2
ALL SALES, INCLUDING BLACK FRIDAY AND CYBER MONDAY SALES ARE FINAL AND NOT ELIGIBLE FOR RETURN
