-
Description
-
Care Instructions & Materials
-
FAQ
-
Shipping & Returns
Description
We'll send a surprise space-themed toy from multiple paw-sibilities
Each outer space toy will help your astro-cat unwind with a space-themed play session. Watch them jump and play for them as though they're in zero G!
Care Instructions & Materials
How to Use
Always monitor your kitty when they are playing.
Cleaning & Maintenance
Wipe with a damp cloth and dry thoroughly. Discard if damaged.
FAQ
Which variety of toy will I get?
The type of toy you will get is a surprise - it's part of the fun!
How do I clean my cat's toy?
Cleaning is easy. Simply wipe with a damp cloth to remove debris, and allow to dry thoroughly.
Is there catnip inside?
Yes! There is North American grown catnip in these toys, adding to the fun.
Shipping & Returns
Return My Order:
At NHV Natural Pet Products, we are confident that you will be satisfied with our high-quality herbal supplements. As our products are natural herbal remedies, they take time to make a difference in your pet’s health. Herbal supplements are meant to support and help the body function better, and being pure plant extracts, they need time to make a difference. Please note that supplements are not intended to treat disease or ailments and are meant to support the body.
We will happily credit your account for any sealed items. Please note that opened/ used items are not eligible for a refund.
NOTE: International orders, outside of USA and Canada, are not covered in the return policy and are therefore nonreturnable and nonrefundable.
Details of refund for sealed items:
- The full purchase price (minus shipping costs and 15% restocking) when your product arrives at our warehouse.
- We do not issue refunds for products that are not returned or products returned after 60 days from the purchase date.
- Shipping charges are also non-refundable. Please note that we offer free shipping on orders over $100; if a product is being returned, this does not apply and a $14.99 shipping fee will be deducted.
- Any requests for refund/replacement of damaged, defective or incorrect product must be reported within 24 hours of receipt of the product and supported with a photo of the damaged or incorrect product as well as shipping box or refund/replacement will not be issued.
All returns require an authorization number for processing. For the authorization number email: returns@nhvnaturalpetproducts.com
For a full refund (excluding shipping and restocking fees), please complete the following within 60 days of the date of purchase.
- Obtain your authorization number and note this number on your invoice and on the outside of the shipping box.
- Return the product within 14 days of the issuance of your Return Authorization number.
- Mail all sealed products with a copy of the invoice.
FOR USA Returns
Please return to: 6991 South 400 West, Midvale, UT 84047-1012
ADDRESS CANADIAN RETURNS TO:
Attention Returns, NHV Natural Pet Products, 1574 W 6th Ave, Vancouver, BC V6J 1R2
ALL SALES, INCLUDING BLACK FRIDAY AND CYBER MONDAY SALES ARE FINAL AND NOT ELIGIBLE FOR RETURN
